Available 24/7
FOR URGENT MATTERS

(949) 215-1577
Get directions

FAQ

Here you will find answers to questions that frequently come up when choosing a home care company.



Medical vs Non-Medical Home Care

Medical or "Skilled" Home Care must be provided by a licensed registered nurse or a licensed practical/vocational nurse. Medical care is required when the client needs medical assistance with more invasive procedures like catheters, wound care or ventilator support. Due to the level of care provided, Medical Caregiving Services are usually more expensive if not covered by Medi-Care.


Non-Medical Home Care is provided to clients who need assistance with life’s necessities like personal hygiene, meal preparation, household management, security/safety assurances and transportation. This form of home care can be a more affordable option when a licensed nurse is not a requirement.


If you are not sure what type of care will best meet your needs, please contact us and we can help assess the best care for your situation.

 


What to Ask when Looking for Non-Medical Home Care

Choosing the right care option for a loved one can be a very stressful decision. We understand this process and have developed a series of questions to ask when looking for non-medical home care.


Who is the owner of the company?



Vicki Geisler founded Absolute Health Care in 1993 and is the President & CEO. Vicki is also a retired RN who has been working in the healthcare industry for over 40 years.




How long has the company been in business?



We are celebrating 20+ years of providing home health care services.


Is this company independently owned and operated or is it a franchise?



Absolute Health Care is privately owned and operated. We are not a franchise and we do not offer franchise opportunities.


What is the owner’s specific background in the health care industry?



Vicki Geisler is a retired RN and RCFE Administrator who has worked in skilled hospitals, doctor offices and rehab facilities prior to working as a caregiver.




Is the owner of the company educationally able to personally provide a medical assessment of the care that is needed for each client?



Yes, absolutely. Vicki has the education and experience to provide a skilled assessment of our clients.




Does the company have a process in place where daily logs are kept for the caregiver that coincides with a Plan of Care that has been prepared by a skill level nurse?



Yes! After the initial assessment, a detailed Personal Plan of Care and Care Sheets are designed to meet the specific needs of the client. These are placed in a notebook dedicated to the client that also includes current medical information pertaining to the client. This allows us to keep all records and pertinent information current in case of a medical need.


Do the caregivers meet the following criteria?

- Are the caregivers employees covered by Workers Comp, Liability and Bonding Insurances?

- Have all of the caregivers been live-scanned and health scanned?

- Have all of the caregivers had their Social Security number cleared by the United States Social Security Dept, background cleared and referrals checked?

- Does the company pay all of the state and federal licenses for their employees?

- Are the caregivers personally interviewed by the owner?

- Do the caregivers have a minimum of one year home care experience?

Yes to all of the above. Our caregivers are all employees that meet the above criteria. We do not work with independent contractors.


Are the caregivers regularly supervised and monitored by a skilled nursing professional?

Yes. Weekly phone calls and 15-minute pre-notice client visits allow us to oversee the client, caregiver and home. These phone calls and visits are logged in the client’s notebook. Reassessments are ongoing throughout the client’s time with us.


Does the company have ongoing training opportunities to enhance their caregiving skills?

Yes. Ongoing educational opportunities are provided and required throughout the year.


If you need to reach the company for urgent matters after normal business hours, is the owner available 24/7, 365 days of the year?

Vicki is personally on call 24/7, 365 days of the year. All calls to our office are forwarded to her cell after normal business hours in case of an emergency or urgent matter that cannot wait until the next business day.


Acceptable Forms of Payment



The following forms of payment are accepted by Absolute Health Care:

- Long Term Care Insurance

- Workers Compensation Insurance

- US Veterans Aid and Attendance Benefit

- Private Pay